1. Who we are

Beautiful Boundaries LLP is the data fiduciary responsible for the personal information described in this policy. Our registered office is at [TO CONFIRM: registered office address]. You can reach us at team.beautifulboundaries@gmail.com or on +91 81520 00009.

[TO CONFIRM: LLPIN, and whether a separate grievance officer should be named in section 10.]

2. What we collect

We only collect what you choose to give us. That is normally:

• Information you type into the enquiry form: your name, phone number, email address, the project you are interested in, and anything you write in the message field.
• Information you give us directly by phone, email, WhatsApp, or in person at a site visit.
• Standard technical information created when any website is served, such as your IP address, browser type and the pages you viewed.

3. How the enquiry form actually works

This is worth stating plainly, because it is unusual. The enquiry form on this website does not send anything to a server of ours. When you submit it, your browser opens WhatsApp with the details you typed prepared as a draft message addressed to us. Nothing leaves your device until you choose to press send inside WhatsApp.

Once you send that message, it is delivered and stored through WhatsApp, which is operated by Meta and governed by its own privacy policy and terms. We receive it in the same way we would receive any other WhatsApp message.

If you would rather not use WhatsApp, email us at team.beautifulboundaries@gmail.com or call +91 81520 00009 instead.

4. Cookies and tracking

At the date of this policy this website sets no analytics, advertising or tracking cookies of its own. If that changes, we will update this section and, where the law requires it, ask for your consent first.

5. Why we use your information

We use what you give us to:

• Respond to your enquiry and answer your questions.
• Send you information about the project you asked about, and arrange site visits.
• Keep records we are required to keep under RERA and other applicable law.
• Tell you about future Beautiful Boundaries projects, where you have asked us to.

6. The basis on which we use it

We rely on your consent, given when you send us an enquiry or ask to be kept informed. You can withdraw that consent at any time by writing to us, and we will stop using your information for that purpose. Withdrawing consent does not affect anything we did lawfully before you withdrew it.

7. Who we share it with

We do not sell your personal information. We share it only:

• With WhatsApp, in the manner described in section 3, if that is the route you choose.
• With professional advisers such as our lawyers, accountants and auditors, where they need it to advise us.
• With service providers who help us run our business, under written obligations of confidentiality.
• With public authorities, regulators or courts where we are required to by law.

8. How long we keep it

We keep enquiry records for as long as we are in conversation with you and for [TO CONFIRM: retention period] afterwards, and longer where a statutory or contractual record-keeping obligation applies. After that we delete or anonymise it.

9. Your rights

Subject to the conditions in the applicable law, you can ask us to:

• Tell you what personal information about you we hold and how we have used it.
• Correct anything that is inaccurate, incomplete or out of date.
• Erase information we no longer need.
• Stop using your information, by withdrawing your consent.
• Nominate someone to exercise these rights on your behalf if you die or become incapacitated.

10. Complaints and grievance redressal

Write to us at team.beautifulboundaries@gmail.com and we will respond. If you are not satisfied with how we have handled a complaint about your personal information, you may take it to the Data Protection Board of India.

[TO CONFIRM: name and designation of the grievance officer, which the SPDI Rules require to be published.]

11. Security

We take reasonable technical and organisational steps to protect the information you give us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we do take it seriously.

12. Children

This website is not aimed at children, and we do not knowingly collect the personal information of anyone under 18. If you believe a child has sent us their information, tell us and we will delete it.

13. Changes to this policy

If we change this policy we will post the revised version on this page and update the date at the top. Please check back from time to time.